
TaxSlayer
TaxSlayer Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TaxSlayer has 2.3 star rating based on 74 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend TaxSlayer to a friend or colleague.
- Rating Distribution
Pros: Easy to file with, Tax service works, Pwrsistance.
Cons: Need help and can not get a hold of anyone, Are affiliated with green dot, Not getting my from irs.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TaxSlayer has 2.3 star rating based on 74 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend TaxSlayer to a friend or colleague.
- Rating Distribution
Pros: Easy to file with, Tax service works, Pwrsistance.
Cons: Need help and can not get a hold of anyone, Are affiliated with green dot, Not getting my from irs.Recent recommendations regarding this business are as follows: "Double check your numbers before sending", "I love tax slayer. but no refund yet this year", "Use different online tax services", "Don’t bother", "Use Taxslayer".
Most users ask TaxSlayer for the refund as a solution to their issues.
Review authors value the most Billing Practices. Consumers are not pleased with Reliability and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews






























How to find 1099R and how to convert from small business to regular Question
Difficult to find the 1099R
Recently trtired so no longer needed the small business form. Unable to convert without calling customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Refund being reviewed
Is it common this year for the refunds over 500 to be reviewed? My son and my ex who filed with tax slayer didn't get their refunds yet and it is saying it's being reviewed and they will be notified but they haven't.
I'm thinking this is a 2025 issue because of the irs workers being depleted and everything under inspection.
I love Trump so if this is the case they can wait. Just curious
User's recommendation: I love tax slayer... but no refund yet this year
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poor customer service
I wanted to review returns prior to filing so I paid so I could review them. I found what appeared to be an error.
When I went back in to correct, it did not carry to the state return. I was not able to correct the state return. Then I got a message that I would be unable to exile my state return. I paid for the service but did not receive it.
Cant get my money back.
Going back to turbo tax. NUTS!
User's recommendation: Don’t bother
Ride customer service people
I contacted tax slayer about information on my refund and not being able to access my account because their app says it's sending me a text message with a number to confirm access and was NOT helped by a rude representative and hung up on so I still can't access my account and got NO HELP or INFORMATION instead I got a rude assistant and a headache.
User's recommendation: Use different online tax services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t access free filing
I've been trying for three hours to access the free filing and it keeps trying to charge me $52.95. I'm very, very frustrated.
Preferred solution: FREE FILING like advertised
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive my tax for 2023
I filed my taxes through you and I never received my tax return last year. So, I was hoping to know if I was going to be able to get help because it says it's still in process.
Help with taxes
I'm totally satisfied. Very professional and very patient.
Very pleased with my service. She was very prompt.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Delete account
Please delete my account. Thank you.
I made a mistake on filing taxes. If not can you call me at 907-643-****.
I gave the wrong routing number by one number and they sent my refund on feb 25 I never got it
My routing number was off they sent my refund on February 25 to my bank but I never got it so will I get my money by check
User's recommendation: Double check your numbers before sending
Need to Amanda tax
Person that did my taxes didnt add other job sent taxes efile an will not give me info to re do it what do I do
Tax return
Your app was quick and easy to use.Only a few questions and I was done in 20minutes for my form 1040.zTaxslayer was also the price.Iwill
User's recommendation: Use Taxslayer
Problem with form 2441
He answered my question by telling me that the problem was resolved that day. And it was
I was filling out form 2441. When finished I hit continue.
Nothing happened.
And I didnt get an error message. No matter how many times I tried
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help changing or getting into my account
I cant get access to my account in order to get my 1040 form to take to the irs . I called taxslayer twice an they said they send it to my email an I didnt get a email from u all at all .
An my email is shantehooper6@***l . Im getting everyone else email but I dont understand y Im not getting u all email . I even deleted emails to see if I wouldve got u all email but I didnt an im not sure y . Can someone please please help me get my 1040 .
My email that I use to get into my account showing up like Ive never did my taxes but I know I did for sure . U all can even see it on yall end but on my end . Its nothing . Im so confused and frustrated.
I need help before my appointment with the irs may 3rd . Thank u an have a great day .
Preferred solution: My 1040 form
Tax Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unresolved
Well I tried contacting taxslayer through their customer service number. Every time I called they said that they were closed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Can’t file my taxes
Submission Id: 530032****084252**** Reject Code F104*-***
Please refer to the explanation of your rejection below. To make corrections to your return, select Edit Return to enter the program and resubmit your return through 'Send Return Electronically' when corrections have been made. If you need additional assistance with your reject code, please email our support staff.
Detailed summary for the IRS reject code:
If Form 1040, 'PrimaryClaimAsDependentInd' is not checked, then the Primary SSN must not be the same as a Dependent SSN on another return filed for the same tax year.
Additional Info: XXX-XX-3469
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerToo difficult to get live help
I am unable to access the account because the email used when filing is no longer accessible. I cannot have anyone help me and the automated system is useless. Right now, I'm waiting for someone to call me back.
- No customer service
Preferred solution: Access to all documents used to file
User's recommendation: Use turbo tax
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